Your Sales Department

Advantage Contact Management

Produce Satisfied, Life-long customers!
Increase your Sales, CSI and Profits by utilizing one Complete showroom application that combines five key processes: Showroom Traffic, Desking, Inventory, F&I, and Follow-Up.

Manage your Sales Opportunities in a proactive windows environment to attract prospects, win new customers and increase repeat business. This easy-to-use module has full integration with Sales, Service, and Accounting.

Advantage Contact Management was created based on the input of innovative Dealership personal and leading Sales trainers and is utilized as a key tool every day by our installed client base. Advantage allows users to easily track, identify, and sell prospects by utilizing one Complete showroom application that combines five key processes: Showroom Traffic, Desking, Inventory, F&I, and Follow-Up.

This powerful tool assists in accurate measurement of customer and staff activity during and after the vehicle sale. With increased staff accountability you'll notice reduced staff turnover, fewer lost sales, and lower IT costs.

• Increase Sales
  
  • Turn every Visit or Phone call into a Prospective Sale by documenting all customer contact, creating & storing multiple quotes, documenting details of all sales activities, and providing customers with professional follow up.
  • Manufacturers acknowledge that showroom traffic is down; following-up current showroom traffic and your existing client base during the 'Pre' and 'Post Sales' process can result in a 5% increase in sales per month.
• Build Long Term Relationships
  
  • By utilizing Advantage Contact Management, salespeople develop a strong customer base and long-term relationships which lead to repeat and referral sales - these are lucrative opportunities that have a higher closing ratio than walk-in traffic.
  • Automatically produce customer specific letters, emails, and call scripts
  • Target and market to your customer Database using the powerful Survey Function – Run precise queries of customers and create automated action tasks.
    For example – Send an email to Leases Nearing Maturity with a scheduled phone call to follow up.
• Stay Organized
  
  • With the automated Follow up list the Salesperson will arrive at work to find a personal daily organizer. This organizer displays pending and completed tasks, a sales ‘HOT LIST’, appointments, and reminders. By giving your salespeople a sense of empowerment they make the most effective use of their day. At a glance, Managers can ensure that Salespeople have completed their tasks and activities.
  • Never miss a beat trying to 'catch up' on what's been going on in the Dealership. Advantage Contact Management makes it easy to succeed by keeping the pulse on your sales department activity, effectively managing your clients, staff, and time.
• Information at Your Fingertips
  
  • Easy customer data input through driver's license readers with search from main customer database. Access customer value and service history.
  • Ability to present and store many different payment options on several unique vehicles with easy recall.
  • All relationship information is stored within One File to allow all staff within the Dealership to professionally follow up and truly know your customers.
  • Manufacturer Integration Points and Lending Portal Integration and Interfaces to many third party software Vendors.
  • Inventory function - View inventory with full details, simply sort the by Make, Model, Stock Number, Price, or Days in Inventory. View service history, options, vehicle concerns, incoming orders, and potential trade-ins.
  • Automated traffic and sold reports, by Salesperson/Dealership/Date.
  • Managerial Tools and Procedures which are customized to suit your Dealership’s processes.
• Finishing Touch
  
  • Wholesale/ Dealer Trade Function using laser printed plain paper invoices.
  • Full suite of reports with export to Microsoft Office and other Windows Applications.

Related Sales Modules:

Oasis – Finance and Insurance
The legendary Oasis package is a very powerful module which includes everything required to quickly and easily sell your vehicles, Aftermarket Products and generate Professional Sales contracts.
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